Privacy Policy
Your privacy is a priority for us and we make all reasonable efforts to protect your personal information. It is important for you to understand what happens with your data. This Privacy Policy provides information regarding the collection, use and sharing of personal data by weGOTservers in connection with your use of weGOTservers products, services, websites, iOS and Android applications, or social media pages that link to this Privacy Policy.
This policy applies to the personal data of representatives of client companies, business contacts and other individuals involved in the contractual relationship with weGOTservers. We will not use or share your information except as described in this Policy or as required by applicable law, including the General Data Protection Regulation (“GDPR”).
By visiting and/or using this website, you agree to the provisions of this Privacy Policy and consent to the collection, use and disclosure of your personal information in accordance with the terms set out below.
Data Controller
weGOTservers is the trade name of HOSTEAZA SRL, a Romanian legal entity with registered office at Strada Secundara, No. 187, Sipotu, Gorj, registered with the Trade Register under number J2023000138182 and having fiscal identification code 47595860 (hereinafter referred to as “weGOTservers” or “we”).
What Personal Data We Collect
We collect the following types of information about you.
Personal information is data that can be used to identify you directly or indirectly. This may include your first and last name, company name, email address, telephone number, billing address and country of residence, as well as your IP address and other online identifiers. In the context of providing hosting services, personal information may also include technical data such as domain names, DNS settings, control panel authentication data, and access and usage logs.
These data are collected and processed to the extent necessary for concluding and executing the contract, delivering hosting services, billing, and complying with applicable legal obligations.
Information We Collect Directly From You
- You create an account on our website, in which case personal data and supporting identification documents may be requested for identification and processing purposes;
- You contact us by email, mail, phone, WhatsApp or when visiting our office;
- You provide information by completing online forms on our website;
- You open a support ticket through the client portal, in which case we collect data such as your name, email address, details of your request, attachments and other information you choose to provide in order to resolve your request.
Information We Collect Automatically
We use third-party analytics tools such as Google Analytics and tracking pixels to collect information about how you browse our website. These data include:
- Pages visited
- Session duration
- Other browsing behavior details
These data help us improve our website and better understand user needs.
Cookies
When you visit our website, we use cookies and similar technologies. These are small files stored on your device that contain information about your use of the website.
- Strictly necessary cookies – essential for the functioning of the website and cannot be disabled.
- Analytics and performance cookies – help us understand how the website is used and improve the user experience (e.g. Google Analytics).
- Marketing and advertising cookies – used to provide personalized advertisements (e.g. Google Ads, Meta Ads).
When you first access the website, a consent banner will be displayed allowing you to accept or reject cookies that are not strictly necessary. You may also modify your cookie preferences at any time through the banner settings or by configuring your browser.
Payment Information
When purchasing a subscription through our Platform, you may be asked to provide payment information such as your billing address. We do not store sensitive card details such as card number or CVV code. Payment information is securely processed by our authorized payment processors including Netopia Payments, Stripe, PayPal or BitPay.
We may retain the card expiration date in order to notify you before expiration, as well as your billing address where necessary for issuing invoices.
Legal Basis for Data Processing
weGOTservers processes personal data only for the following legal bases:
- Contract execution – processing is necessary for fulfilling contractual obligations or pre-contractual steps requested by you;
- Legitimate interest – improving and developing our services;
- Consent – where explicit consent is required;
- Legal obligation – where processing is required by law.
Who Has Access to Your Data
We do not sell, provide or transfer your personal data to third parties. We may share personal information with external service providers that process personal data on behalf of weGOTservers in order to perform services such as payment processing, data storage and management, traffic analysis, user behavior analytics and email communications.
We collaborate with trusted partners such as Netopia Payments, Stripe, PayPal or BitPay for payment processing; RoTLD, ResellerClub, NicSRS and Cloudflare for storage and cloud services; Google Analytics for web analytics; and Tawk.to and WhatsApp Business for communication and customer relations.
We may also use advertising platforms such as Google Ads and Meta Ads to run interest-based advertising related to weGOTservers services or to display relevant advertising when you use our services.
These companies have access to your information only to perform these tasks and are required to protect your personal data in accordance with this Privacy Policy and applicable law.
We may also use your information to comply with legal obligations. For example, we may disclose information following a court order or other legal proceedings.
Transfer of Data Outside the EU
Your personal data may be transferred and processed outside the European Economic Area (EEA), including in the United States of America, where necessary for providing our services.
Such transfers may occur when we use global service providers such as Google LLC (including Google Analytics and Google Ads), Meta Platforms Inc. (including Meta Ads and WhatsApp Business), PayPal Holdings Inc. (payment processing) or Cloudflare Inc. (security and web performance services).
In all cases, we ensure that transfers comply with applicable data protection requirements by implementing appropriate safeguards such as Standard Contractual Clauses approved by the European Commission and additional security measures where necessary.
Data Retention
We retain your personal data only for the period necessary to achieve the purposes described in this policy and in accordance with legal obligations, contractual obligations and industry practices.
Account-related data are retained as long as the account remains active. If you close your account, we will delete the associated data within a reasonable period unless retention is required for compliance with legal obligations.
Database-stored data are retained for a maximum period of 90 days before permanent deletion unless there is a legal basis for longer retention.
Financial transaction data are retained for 10 years in accordance with applicable tax legislation.
Your Rights Regarding Personal Data
Under EU data protection legislation, you may exercise the following rights:
- Right of access to confirm whether your personal data are processed;
- Right to rectification of inaccurate or incomplete data;
- Right to erasure (“right to be forgotten”) where applicable;
- Right to restriction of processing;
- Right to data portability;
- Right to object to direct marketing;
- Right to withdraw consent at any time.
You may exercise these rights by contacting us at [email protected] or by submitting a written request to our headquarters at Strada Secundara, No. 187, Sipotu, Gorj. weGOTservers will respond within 30 days of receiving the official request.
How We Protect Personal Data
The security of your personal information is important to us. We are committed to using appropriate technical and organizational measures to ensure the security and confidentiality of your personal data within our systems.
Processing Children’s Personal Data
This website is intended exclusively for users over the age of 18. We do not intentionally process personal data of children under 18 years of age. If we become aware that we have accidentally collected personal data belonging to minors, we will take steps to delete such data without undue delay unless retention is required by law.
Automated Decision-Making
We do not make decisions based solely on automated processing of your data that produce legal effects concerning you or similarly significantly affect you.
Other Websites
Our website may contain links to other websites. This privacy policy applies only to this website. When you access other websites, you should review their own privacy policies.
Supervisory Authority
You have the right to file a complaint with the National Supervisory Authority for Personal Data Processing (ANSPDCP), headquartered in Bucharest, B-dul G-ral. Gheorghe Magheru 28-30, Sector 1, Postal Code 010336, Romania or via email at [email protected]. More information is available at www.dataprotection.ro.
Changes and Updates
This Privacy Policy may be updated or modified periodically as necessary. We will notify you of any material changes and ensure that such notification is made in a manner reasonably expected to reach you.
Contact
If you have any questions regarding this Privacy Policy, you may contact us at [email protected] or by mail at:
HOSTEAZA SRL
Strada Secundara, Nr. 187
Sipotu, Gorj, Romania
Last revision
This version of the policy was published on September 10, 2025.
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